Our Courses
Manage Yourself, Manage Your People
This module develops a greater understanding of yourself and others by using NLP (Neuro Linguistic Programming) tools and techniques. This includes practical exercises to develop your skills.
Manage Change & Progression
This module is all about your interaction with your team and your audience. This is at the heart of The People Skills Course. This module gives you theory and practical exercises to manage teams, overcome imposter syndrome, drive engagement and develop influencing skills that will enable you to make change and progression in how you manage yourself and your business.
Manage Yourself, Manage Your People
Manage Change & Progression
This module gives you greater depth of learning and skills encompassing both modules (Training 1 & 2).
Advanced NLP
There are 5 Advanced NLP Techniques for you to choose one from which you will explore in detail understanding the importance of that technique. Here you will learn how to use and apply the selected technique within your business and/ or personal life. The impact of these techniques can be very powerful once mastered.
De Bono Hats
Find it tough, making decisions? This is a decision-making exercise that comes from “Edward De Bono’s Thinking Hats”. This is a fantastic in-depth practical exercise that will give you tools and techniques so you can evaluate information and come to an informed decision, even when under scrutiny and under pressure.
Imposter Syndrome & Limiting Beliefs
This module is about truly understanding the impact that Impostor Syndrome can have on you. If you regularly feel as though you’re ‘faking it’ in front of your peers, your staff and your colleagues, then you are suffering from Imposter Syndrome.
Perfecting Your Elevator Pitch
Does the idea of standing in a room full of strangers and announcing who you are and what your business offers leave you in a cold sweat? If your elevator pitch is more ‘down’ than ‘up’, we can show you how you can present yourself and your business so you can win more clients – in just 60 seconds!
Customer Service & Telephone Techniques
Customer Service can make or break a business so it’s essential to get this right. This module consists of learning the key importance of Communication in customer service and telephone techniques. We will train you and your staff in how to provide a first-class customer experience that will leave even the most disgruntled customer feeling better! You will learn and practice how to effectively and diligently execute excellence.
Time Management
Time is a precious commodity, and with so many demands on our time. This module will show you how to take back control of your day so that you run it, it doesn’t run you! The training will be based on the Time Management Matrix and consist of practical tasks to understand the importance of prioritising and how.
DISC Attributes & Behaviour & Profiling
To communicate with others effectively, we first have to know who we are and what our motivational drivers are. This module is (based on Everything DISC) all about understanding and analysing the 4 basic profiles, so you will be better able to communicate in such a way as to be heard and truly understood.- improving work productivity, teamwork .
Mental Health & Wellbeing For All
Time is a precious commodity, and with so many demands on our time. This module will show you how to take back control of your day so that you run it, it doesn’t run you! The training will be based on the Time Management Matrix and consist of practical tasks to understand the importance of prioritising and how.
Are you looking for a Bespoke Training Course?
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